Welder/ Fabricator
Reference No: 2139202355 | Cape Town, South Africa | Posted on: 31 October 2024
Our client based in Diep River, southern suburbs is looking for a Welder/ Fabricator to join their manufacturing aluminium and steel company.
Requirements
Experience in fabrication and welding for all Machinery steel work
Qualifications - certificates being a qualified welder/ Fabricator
Reliable and trustworthy person
TIG and MIG welding
Please apply online including your salary expectations!
Leader in the provisioning of grain storage and handling equipment seeks to employ a Technical Manager with sound knowledge of structural and electrical engineering. Based in Honeydew, Johannesburg.
For the position you would be required to have:
Tech/B. Sc/B. Eng in Mechanical Engineering
Sound knowledge of structural engineering and steel structures
Knowledge/experience of Electrical Engineering, project management, sub-contractor management and construction management
Minimum of 5 years’ relevant experience
Staff management experience
Responsibilities would include you to:
Develop methodologies, policies and procedures to improve the technical aspect of projects, leading to value add to the client and cost savings and efficiencies to the company.
Develop strategies and policies regarding the appointment, development and retention of installation crews.
Plan resources required to execute the tasks of the technical department.
Regularly join technical staff members on trips to customers, monitor and mentor them and provide assistance to them where required.
Appoint, monitor, guide and assist sub-contractors in the installation of equipment
Instruct, review and approve technical drawings and designs
Promote the product- and service offering of the company
Resolve escalated customer issues and customer complaints regarding technical aspects.
Continuously assess the technical methods of the company and investigate innovative and improved methods of installation, part design and technical matters.
Review quotes provided to customers for accuracy and completeness and ensure sufficient provision are made to install the equipment according to company standards.
Monitor actual expenditure against planned installation cost. Investigate overspent and implement procedures to avoid future additional expenditure.
Assist with the preparation of budgets, monitor and measure costs against budgets and implement cost saving initiatives in the technical department.
Keep and maintain all records and documents related to the Business and report regularly
Comply with the health and safety laws, regulations, standards and procedures of the Company and customers.
Additional Information:
Salary around R65k/mth + petrol card + cell + excellent performance bonus incentive
Regular travel inside SA
18 days leave
Please apply online or contact Jan van Dyk on 021 – 531 2015 for more information
Snr Grain Marketer – Reitz, Free State
Our client is an agricultural company, that provides support to farmers and produces straight-from-the-farm foods for consumers, apart from the various consumer brands, the company is also represented by its regional brands.
This position is in Reitz, Free State.
Job description
The ideal team player will be responsible for the marketing of Grain and Trading on Safex effectively to increase revenue and give good customer (client) service.
Duties and Responsibilities
Optimising the Broker's function within the rules and regulations prescribed by the JSE
Minimising losses that were realised through administrative and trade transactions.
Introduce marketing materials and products to assist clients in the execution of their marketing strategies
Assist clients with expert advice on an ongoing basis
Update market-related information in a given timeframe daily
Provide an inclusive market review to producer groups on an ongoing basis
Stay abreast of new and relevant JSE Hedging procedures, standards, and available practices
Requirements
Grade 12/ NOF4
A relevant BCom Degree in Economics or Agriculture will serve as a recommendation
Completed Safex APD exam will serve as a recommendation.
Computer Literate: MS Office Package
Experience in a similar role will serve as a recommendation
Skills
Conflict management skills
Problem-solving skills.
Negotiation skills
Sound sales skills
Excellent interpersonal skills
Ability to work under pressure
Orientation towards marketing and client service
Team orientated
Sales Executive
Reference No: 126936518 | Cape Town, South Africa | Posted on: 30 October 2024
Sales Executive for Commercial Department
Our client is a provider of professional food service equipment. They are based in Cape Town, and they are looking for a dynamic Sales Executive to join their sales team in the commercial department.
Key requirements and attributes:
Industry Experience:
The ideal candidate must have extensive experience in the Food & Beverage Equipment Industry or Catering Equipment Industry. They should possess a comprehensive understanding of how the industry operates, as well as familiarity with market trends and customer needs.
Product Knowledge:
A deep understanding of the following core categories of commercial kitchen equipment is essential:
Soft Serve Machines: Must be knowledgeable about various soft serve machine brands and their technical operations, with a focus on service and maintenance requirements.
Fryers: Experience with different fryer types (e.g., electric, gas, infrared) and familiarity with brands such as Pitco, Frymaster, Henny Penny, Vulcan, etc.
Refrigeration & Ice Machines: Understanding of commercial refrigeration solutions and ice machines, including technical specifications, energy efficiency, and compliance standards.
Ovens: Expertise in various commercial oven types, including convection, combi, and bakery ovens.
General Commercial Kitchen Equipment: Comprehensive knowledge of other essential kitchen equipment like grills, broilers, mixers, and prep equipment.
Sales Experience & Relationship Building:
Proven Sales Track Record: The candidate must have demonstrated success in sales within this industry, preferably with a portfolio of strong client relationships.
Customer Relationship Management: We are looking for someone skilled in building long-term relationships with clients, with a focus on understanding customer needs and providing solutions that lead to satisfaction and retention.
Account Management: Experience in managing both dealer relationships and direct customer accounts, ensuring consistent follow-ups and effective post-sale support.
Key Attributes:
Driven & Passionate: The candidate must show a strong drive to succeed, demonstrating passion for the products and services they sell. They should be self-motivated and committed to meeting targets and contributing to the company’s growth.
Pressure Handling: Given the fast-paced nature of our business, the candidate must be able to thrive under pressure, efficiently managing their time and workload.
Customer-Centric Approach: A strong focus on servicing the customer’s needs and addressing their concerns promptly, ensuring they receive top-notch after-sales service.
Collaborative & Team-Oriented: Willingness to collaborate with internal teams, including technical support and product teams, to ensure seamless customer experiences.
Additional Considerations:
Technical Acumen: While not mandatory, a technical background in servicing or troubleshooting food and beverage equipment would be advantageous.
Geographic Flexibility: Ideally, the candidate should be open to traveling within the region to meet with clients and manage accounts as required.
Reporting & Analytics: Ability to maintain and report on sales performance, customer satisfaction, and market trends to ensure ongoing improvements in sales strategy.
Comfortable with e-commerce platforms
Computer Literacy:
Excel Skills: Ability to create and analyze spreadsheets, use formulas, and generate reports to support sales data analysis.
CRM Software Experience: Familiarity with customer relationship management software to manage leads, track customer interactions, and optimize sales processes.
Data Analysis Competency: Basic knowledge of data analysis tools to interpret data, create insights, and inform sales strategies.
Microsoft Teams and OneDrive: Proficient in collaboration and file-sharing tools to facilitate team communication and remote work efficiency.
Microsoft Office Suite: Strong command of Word, PowerPoint, and Outlook for documentation, presentations, and email communication.
Familiarity with AI Platforms: Exposure to AI tools for content generation, customer service support, or sales automation, enhancing overall productivity.
Well-established designer and manufacturer of variable air volume equipment seeks to employ an Inventory Manager at their premises near Ottery. You will be hands-on involved in Procurement and have oversight of the Stores.
For the position you would be required to have:
Minimum of Grade 12/Matric
Relevant tertiary qualification is a definite advantage
Minimum of 5 years’ relevant experience in a job shop manufacturing environment
Procurement/Stores management experience
Outstanding negotiating skills
ERP/MRP proficiency (specialised inventory control systems)
Responsibilities would include you to:
Ensure stock/material availability to meet schedule requirements on time
Robust controls and enforcement to ensure Syspro accuracy
Negotiate with suppliers to ensure quality and on time delivery of materials
Develop and implement stores and procurement strategies
Manage stores staff and ensure accurate stock takes
Store layout development to ensure smooth flow of materials
Drive cost saving initiatives in procurement and stores
MRP and re-order quantities calculations
Develop solid supplier relations
R500k per annum
Please apply online or contact Jan van Dyk on 021 – 531 2015 for more information
Our client based in Brits Stone manufacturing company , is looking for a Compliance Manager responsible for group health & safety and compliance management. The respective candidate should be highly organised, administrative, professional, and attention to detail orientated.
Minimum Academic & Experience required for this position:Relevant National Diploma or B Tech Degree in Safety Management / Risk Management or relevant equivalent qualification.SAMTRAC and COMSOC 2 Certificates will be advantageous will be an advantage.Accredited with HPCSA.NEBOSH, or equivalent will be an advantage.3 - 5 Years’ post qualification experience in Health and Safety Management, preferably within manufacturing, industrial, mining, or commercial services environment.3 – 5 Years ISO / Management Systems auditing experience.Advanced in MS Office (i.e. Outlook, Excel - advance, PowerPoint, Word).Understanding and have knowledge of the respective financial policies, procedures, and processes.Demonstrate knowledge and understanding of the Occupational Health and Safety Act 85 of 1993 (OHSA) (as amended) and the responsibilities of management in terms of the Act.Demonstrate knowledge and understanding of the Mines Health and Safety Act, (Act 29 of 1996) and its application National Environmental Management ActDemonstrate an understanding of ISO 14001, 9001 and 45001 standards.Minimum of 5 years management experience.Excellent analytical and problem-solving skills.Detail-oriented with strong organizational abilities.Effective communication skills for collaboration across departments.Ability to work independently and meet deadlines.General:Applicant should be located to Brits / SA Citizen Valid SA code 08 driver licence and own transport.
Compliance Integration Requirements:Excellent knowledge of reporting procedures and record-keeping.Good working knowledge of SHE related legislation.Good working understanding of implementing SHE related processes and systems. Strategic Planning, Organising & ControlHazard analysis and incident investigation.Gathering & interpreting of data and effective reporting.Willingness to learn.Good communication, conflict resolution, working well under pressure, attention to detail, and objective.Safety Leadership.Innovation.Strategic Leadership.Results Orientation & Implementation.Systematic Problem Solving & Decision Making.Aligning Performance for Success.Building and Maintaining Relationships.Financial & Entrepreneurial Insight.
Summary purpose/expectations:The purpose of this role is to assess and manage different divisions to ensure compliance. The Compliance Manager will be responsible for ensuring that our company adheres to legal standards and in-house policies. Further to this role you will be responsible for enforcing regulations in all aspects and levels of business as well as providing guidance on compliance, health & safety to ensure everyone in the workplace.Key deliverables:Assist in developing, implementing, and maintaining a SHE system within their companyAttend to SHE related functions and ensure job tasks are completed timely and timeously.Drive the safety, health, environmental and risk management strategy for the companyIdentify key organization-wide trends/ shifts/ issues relating to SHE, that impact on strategy, implementation of SHE procedures/policies and ensure that effective SHE plans are in place to address risk register.Conduct induction training for all staff and contractors annually, and for all new employees.Keep records of all SHE related records for audit purposes. To this effect, maintain a filing system for efficient retrieval of records.Ensure that all fire safety checks, and related records are maintained, take corrective action to obtain the records working with other departments.Conduct OHS inspections and submit reports in timelines given.Actively organize group SHE activities e.g. toolbox talks, green area meetings.Coordinate all H&S committee meetings, maintain minutes of meetings and ensure that outstanding actions are completed Follow up on actions stemming from SHE committee meetings.Drive the culture of safety ownership at all levels of the organization with a strong emphasis on behaviour-based safety.Identify areas of risk and assist in developing measures to eliminate, reduce and control them.Facilitate and ensure that staff and contractors comply with relevant legislation, regulations, and standards.Inspect and evaluate the environment, equipment, and processes in working areas to ensure compliance with government safety regulations, industry standards and company standards.Ensure prompt reporting, investigation, and remedial action of OHS incidents, including IODs
Legal Transcriber
Reference No: 2421501523 | Wellington, South Africa | Posted on: 18 October 2024
Our client is a reputable independent law firm based in the UK, with over 30 years ofexcellence in providing legal services. They have a vibrant office in Wellington, WesternCape, with a dedicated team of 15 professionals. To enhance their operational capabilities,they are seeking an experienced Legal Transcriber to join their team. The ideal candidate willhave exceptional English proficiency, audio typing skills, and high accuracy. The role involvestranscribing audio recordings into written documents. This is a full-time, office-basedposition in Wellington.
Key Responsibilities:• Transcribe audio recordings into written documents (50 words per minute)• Ensure high accuracy (95%+) and quality of transcripts• Meet daily transcription targets• Maintain confidentiality of sensitive information• Collaborate with team members as needed
Requirements:• 2+ years of audio typing experience• English proficiency (fluent)• 50 words per minute typing speed• High accuracy (95%+)• Strong listening and comprehension skills• Ability to work independently• Familiarity with transcription software• Experience with legal, medical, or technical transcription
Remuneration: R10 000 CTC
IT Consultant
Reference No: 3499003527 | Wellington, South Africa | Posted on: 17 October 2024
IT Consultant Job Description
Summary:
Our client is a reputable independent law firm based in the UK, with over 30 years of excellence in providing legal services. They have a vibrant office in Wellington, Western Cape, with a dedicated team of 15 professionals. To enhance their operational capabilities, they are seeking an experienced and forward-thinking IT Consultant. This is a part-time, remote position that requires in-office attendance in Wellington once a week or as needed.
Responsibilities:
Manage hardware and software systems, ensuring optimal performance and reliability.
Implement new technologies, including those for video content creation and multimedia integration.
Provide IT support to staff, addressing hardware and software issues, setup, and maintenance of IT requirements.
Deliver training sessions for staff in South Africa and remotely for staff in England and Wales.
Develop and grow the firm’s multimedia capabilities by producing high-quality video segments for the website and YouTube channel.
Collaborate with team members to identify opportunities for improved IT solutions and practices.
Requirements:
Availability to work a total of 3 days per week.
A Matric certificate is required.
Minimum of 5 years of experience in IT, with expertise in video creation and management.
Must have at least a one-year certificate or diploma in relevant field.
Must reside near Wellington, Western Cape.
A valid driver’s license and access to your own vehicle are essential.
Excellent communication skills, with the ability to train and support staff effectively.
Remuneration:
This would be based on the candidate's experience and qualifications.
If you are a motivated IT professional looking to make a meaningful impact in a dynamic legal environment, we want to hear from you! Apply now to join our client’s dedicated team and contribute to enhancing their operations in Wellington. Take this opportunity to advance your career and help drive technological innovation within the firm. Submit your application today
Sales Consultant
Reference No: 11417080 | Wellington, South Africa | Posted on: 17 October 2024
Sales Consultant Job Description
Summary:
Our client is a reputable independent law firm from the UK, boasting over 30 years of excellence in legal services. They have a thriving office in Wellington, Western Cape, comprising a dedicated team of 15 professionals. To bolster their dynamic operation in the Western Cape, they are looking to hire a forward-thinking sales consultant looking to kick start their career. This is a permanent on-site position in Wellington, Western Cape.
Responsibilities:
Conduct cold calls, perform market research, and engage in client outreach.
Sell legal services exclusively to the UK market.
Collaborate with a team of sales representatives in South Africa while targeting potential clients in England and Wales.
Focus on acquiring clients for consultancy services aimed at solicitors, as well as for individual legal matters including Wills, Probate, and Employment law.
Utilize comprehensive databases to facilitate client outreach and lead generation.
Assist the Director of Marketing and Advertising in England and Wales primarily through telesales efforts.
Requirements:
A high school matric certificate is required.
Recent graduates holding a university degree (3 years qualification), diploma (two-year qualification) or certificate (one-year qualification).
Must reside near Wellington, Western Cape.
A valid driver’s license and access to your own vehicle are essential.
Excellent spoken English is required, as all communication will be with clients in England and Wales.
Strong discipline for maintaining clear and accurate records of client interactions and responses.
Remuneration:
Offer of R10,000 per month (Total Cost to Company).
If you are ready to take the next step in your career and join a dynamic sales team within a prestigious law firm, we invite you to apply now! This is an exciting opportunity to grow your skills and contribute to a thriving operations team.
Production Manager
Reference No: 96890856 | Cape Town, South Africa | Posted on: 15 October 2024
Well-established designer and manufacturer of variable air volume equipment seeks to employ a Production Manager at their premises near Ottery.
For the position you would be required to have:
National Diploma/ B. Tech in Industrial or Mechanical Engineering
Minimum of 5 years’ manufacturing management experience
Job shop experience is a definite advantage
Ability to integrate new technology into existing business
Hands-on experience
Sound working knowledge of supply chain, Master Production Schedules (MPS), time studies and continuous improvement initiatives
Responsibilities would include you to:
On-time delivery of finished products
Monitor and improve labour efficiency
Human resource management
Production control and planning
Master production schedule
Target monitoring and logging
Process and continuous improvement engineering
Syspro administration and management
Strategic drive
Please apply online or contact Jan van Dyk on 021 – 531 2015 for more information
Job Description: Floor Manager for Hardware and Industrial Company
Based in Wadeville Germiston, Gauteng
Permanent Employment
About:
An established hardware store in Johannesburg is seeking a dynamic and mature individual to join their team. This role offers significant growth potential, with the opportunity to transition into a Store Manager position. The ideal candidate will possess strong leadership and people management skills, overseeing the store floor and driving performance while preparing for greater responsibilities within the company.
Duties and Responsibilities:
The Floor Manager will be responsible for the following key activities:
Oversee daily operations on the store floor, ensuring smooth management of staff and customer interactions.
Manage and lead a team of employees, fostering a productive and positive work environment.
Monitor and maintain store performance, driving sales, managing stock levels, and optimizing operational efficiency.
Collaborate with store management to ensure the store meets performance targets and customer expectations.
Train and develop team members, including identifying future leaders within the team.
Prepare for the transition into a broader management role, taking on responsibilities related to overall business management and growth.
Handle customer service concerns and ensure the store delivers excellent customer experience.
Work closely with senior management to align with the company’s growth strategy and prepare for future expansion.
Maintain a strong understanding of the hardware industry, product ranges and market trends.
Requirements and Skills:
Candidates must possess the following qualifications:
- Proven experience in team management.
- A valid driving license.
- A Matric Certificate and a relevant post-matric qualification.
- Previous experience in the Hardware and Industrial industry is a requirement.
- Strong leadership abilities to manage and motivate a team.
- Excellent communication and organizational skills.
- A drive to take ownership of store operations and a will to work towards a broader business objective.
- Experience in stock management, customer service and in-store marketing.
- Have a basic understanding of Labour Law Basics
- Thirty to forty-five years
Remuneration:
The successful candidate will receive a competitive monthly gross salary, commensurate with experience, which will be determined during the interview process. The monthly gross salary can range between R20 000 – R40 000 per month
OverviewAre you looking for a change of scenery – where life is simple, tranquil, and clean, brisk air abounds. Our client is based in a picturesque, quaint South African town between KwaZulu-Natal and the Eastern Cape. It is a predominantly stock farming area surrounded by magnificent mountains and natural beauty. The environment is rich in history and culturally diverse – add to that a warm and welcoming community spirit.
This country school has an opportunity for a High School English Home Language Teacher, who shares their values of discipline, diligence, Christian values and the great outdoors.
Are you an English Language subject specialist, who has taught IEB matriculants and would like to join a small farming community – then we invite you to apply.
Purpose of Role? teach Home Language English (Grades 8 – 12)? engender a healthy environment for pupil development and learning? be prepared to work according to the St Patrick’s College Christian ethos and according to Governing Body policies? demonstrate a love for teenagers and an ability to interact and communicate with them? possess competent interpersonal skills? develop and sustain new teaching and learning ideas? demonstrate an understanding of educational technology (eg: Google Classroom) and how to use it to advance teaching and learning in a senior school environment
QualificationsBachelor of Arts (BA) Degree plus Postgraduate Certificate in Education (PGCE) – majoring in EnglishAlternatively, Bachelor of Education (B-Ed) in Senior Phase (SP) and Further Education and Training (FET) Degree – majoring in EnglishCurrent South African Council for Educators (SACE) registration
Key Competencies & Skills Required? Minimum of four (4) years’ High School teaching experience in English Home Language? Minimum of two (2) years’ teaching Grade12/Matric English Home Language? Independent Examinations Board (IEB) experience would be advantageous? National Register for Sex Offenders (NSRO) compliance
PackageR35-40k CTCMedical AidPension Fund
Senior Technical Buyer
Reference No: 1143716202 | Cape Town, South Africa | Posted on: 08 October 2024
Senior Technical Buyer – CAPE TOWN
Leader in the field of precision mechanical manufacturing seeks a Senior Technical Buyer at their premises near Cape Town
For the position you would be required to have:
Matric (Grade 12)
A National Diploma or Degree in Supply Chain Management/Logistics or equivalent will be advantageous.
5 years’ Procurement Management experience in a Technical/Mechanical environment.
5 Years Material Handling experience.
Proficiency with Microsoft Office Suite (Excel, Word, Power Point and MS Project).
Knowledge of company ERP system and other company systems.
Technical knowledge of machinery, equipment and materials.
Main Responsibilities (but not limited to these only)
Source parts and materials both locally and internationally to achieve optimum cost effectiveness through investigation and alternative suppliers.
Develop and implements short- and long-term procurement strategies designed to reduce costs and improve product availability, quality, and service.
Determine and ensure availability of strategic suppliers for specific specialised areas.
Evaluate suppliers based on cost, quality, service, availability, reliability.
Coordinate supplier clarification sessions and technical reviews with cross functional teams and suppliers.
Measure effectiveness of operations and proposes methods of continuous improvement.
Manage vendors data base in terms of type of supply acquired, supplier names, address and supplier scores, company segmentation and BBBEE compliances.
Initiate strong partnerships with external vendors by negotiation purchase order contracts and subcontracts.
Anticipate company needs and requirements by keeping abreast of market and product trends and developments.
Negotiate with vendors for the lowest cost and incentives and analyse market price for competitiveness.
Resolves delivery and billing problems.
Expedite the delivery of materials by suppliers for company to receive delivery timeously.
Responsible for ensuring that appropriate authorisations and documentation is obtained for all procurement activities. Approves all purchase orders.
Design and ensure implementation of departmental administrative systems to ensure maximum effectiveness.
Participates in the development of specifications and appraisals of product and services.
Resolve end user grievances and claims against suppliers.
Preparation of budgets (expenses, Capex, savings) with all departments concerned
Administer and develop the on-line purchasing and stock management system as well as maximising the utilisation of the ERP package.
Review automatic re-order levels to ensure no stock-outs and to optimise company resources.
Keep inventory levels to realistic minimum, in sync with market demand and shutdown periods.
Controls and monitors price variances in conjunction with the Management Accountant and Financial Executive.
Please apply online or contact David on 021 – 531 2015 for more information.
Our client is a private provider of Higher Education and accredited training, including bursaries, learnerships and skills programmes. They are seeking an experienced and dynamic Business Development Manager to join their team in Cape Town, focusing on the sales of learnerships and bursaries to corporate clients in order to increase their B-BBEE scorecards. The ideal candidate will have a proven track record in business development, key account management, and a deep understanding of B-BBEE and skills development initiatives in South Africa. This role is critical in driving revenue growth, building strong client relationships, and contributing to the company's overall success.
Key Responsibilities:
Sales & Business Development:
Identify and target new business opportunities within the education sector for the sale of learnerships and bursaries.
Develop and implement sales strategies to achieve revenue targets.
Conduct market research to understand industry trends and identify potential clients.
Generate leads, prepare proposals, and conduct presentations to prospective clients.
Negotiate and close deals, ensuring alignment with the company’s strategic goals.
Key Account Management:
Manage and nurture relationships with clients, ensuring high levels of client satisfaction and retention.
Act as the primary point of contact for key accounts, addressing any issues or concerns promptly.
Develop account plans to grow and expand client relationships.
Reporting & Analysis:
Prepare and present regular sales reports, forecasts, and performance metrics to senior management.
Analyze sales data to identify trends, opportunities, and areas for improvement.
Qualifications & Experience:
A minimum of 3-5 years of experience in business development, sales, or key account management.
In-depth knowledge of B-BBEE codes and skills development initiatives in South Africa and how they apply to the sale of learnerships and bursaries.
Proven track record of meeting or exceeding sales targets in a similar role.
Experience in the sale of learnerships and bursaries is essential.
Excellent communication, negotiation, and presentation skills.
Strong organisational and time management skills.
Benefits and Salary:
30k-40k plus commission
Fuel and phone allowance
Infrastructure Team Lead
Reference No: 3496518377 | Cape Town, South Africa | Posted on: 30 September 2024
Our client, is an international IT Services & Technology Company headquartered in the UK, with over 25 years of industry expertise. As champions of premium experience-led IT services, they have been on a mission to improve end-user satisfaction since day one. They constantly challenge old assumptions and inherited wisdom, demonstrating there are better ways to do things. Based in the UK, with offices in the USA, South Africa, Sri Lanka, Malaysia, and Macedonia, they provide a wide range of market-leading managed services including; Microsoft-centric business software, and cloud solutions to over 300 ambitious mid-market organizations. Purpose of Role: The Infrastructure Team Lead will play a pivotal role in overseeing and mentoring our clients team of infrastructure analysts. This role involves monitoring key performance indicators (KPIs), managing work orders, and ensuring that service level agreements (SLAs) are met consistently. The successful candidate will also participate in innovation forums and work closely with senior management to identify automation opportunities and address proactive issues. Key Responsibilities: 1. Mentorship and Staff Development: • Mentor analysts through one-on-one sessions and career roadmap development. • Develop personalised career roadmaps for each analyst, outlining clear goals, skill development opportunities, and milestones. • Provide continuous feedback and support to help analysts achieve their professional goals and reach their full potential. 2. Performance Monitoring: • Regularly monitor KPIs using dashboards, ensuring tasks are completed efficiently and effectively. 3. Work Order Management: • Monitor the workloads of analysts based on work order details. • Maintain accurate and up-to-date work order information to ensure seamless operations. • Provide work optimisation and guidance in line with the ITIL framework. 4. Innovation and Process Improvement: • Actively participate in innovation forums to contribute ideas for process improvements and automation. • Routinely inspect processes and ways of working and engage with senior management to ensure the team is in a continuously-improving posture • Assist senior management in identifying opportunities for automation and addressing potential issues proactively. Qualifications/Skill : • Proven experience in a supervisory or leadership role, preferably within an operations or analytics environment. • Strong analytical skills with the ability to interpret data and make informed decisions. • Experience with and knowledge of ITIL and COBIT methodologies • Excellent communication and interpersonal skills, with a focus on mentoring and team development. • Proficiency in using dashboards and monitoring tools such as ServiceNow and PowerBI to track performance metrics. • Ability to work collaboratively with senior management and cross-functional teams. What’s in it for you: • Working with the latest technology • Training and development opportunities • Brand new office space located in a nature reserve • Career development opportunities • Work for an international business • Office wellness days • Strong team culture and collaborative environment • Comprehensive benefits package upon completion of probationWhy not join their growing support team based at our offices in Cape Town (Plattekloof) and become a part of a company that values innovation, collaboration, and continuous improvement.
Our client, is an IT services and technology company headquartered in the UK, with over 25 years of industry expertise. As champions of premium experience-led IT services, they have been on a mission to improve end-user satisfaction since day one. They constantly challenge old assumptions and inherited wisdom, demonstrating there are better ways to do things.
Based in the UK, with offices in the USA, South Africa, Sri Lanka, Kuala Lumpur, and Macedonia, They provide a wide range of market-leading managed services, Microsoft-centric business software, and cloud solutions to over 300 ambitious mid-market organizations.
Their mission is to unleash the potential of people through amazing IT experiences.
Purpose of Role: As the Infrastructure Analyst, you will play a pivotal role in ensuring the smooth operation of our infrastructure systems by providing timely event and incident management, investigation, resolution, and proactive identification of improvement opportunities. You will collaborate closely with various teams to maintain and enhance our infrastructure services.
Responsibilities:
Ensure all BAU support activities are supported by documented Knowledge Base articles stored within the central Service Management platform.
Maximise the use of all in-house systems to be a key member of a highly customer focused and professional Service.
Work with your colleagues to effectively monitor customer systems and network performance, to process alerts, manage Incidents, Service Requests, Change requests and Problems management. Receive escalations from the Service Desk, escalate effectively to achieve the highest level of customer service.
Communicate effectively with end users throughout the ticket lifecycle, always ensuring that the customer is fully aware of the status of their incident or service request.
Provide the highest level of service by meeting or exceeding contractual SLAs and KPIs and by proactively identifying process improvement opportunities within the department.
Provide on call, on rotation, with the rest of the team to ensure customers have escalation cover out of hours.
Assist in Problem Management by using all the information to hand to resolve either ongoing or potential issues that would adversely affect a customer.
Manage patch management with the team to ensure that the environment is patched in accordance with the patching policy. This will involve weekend works on a rotational basis.
Work with your Line Manager to maintain a level of technological competence that remains current and fit for-purpose in your role, agreeing any training needs where appropriate.
Develop, over time, a knowledge of our customers’ businesses and organisation, including key users of technology and their needs
Be an active member in the participation and resolution of Major Incidents
Work with the client to orchestrate, agree, and undertake technical routine checks and tasks to ensure platform stability and performance including remedial activities as instructed by the Security Team.
Essential Key Skills:
Microsoft Windows Operating Systems including Active Directory, Group Policy, DFS, Failover Clustering, RDS
Citrix – VDI, Desktop, DaaS, Storefront, Netscaler
Virtualisation Infrastructure Management (e.g. VMWare, MS Hyper-V)
Enterprise Storage (NetApp, Dell EqualLogic, Nimble)
Microsoft Exchange – on Prem, Hybrid, exchange online
Veeam Backup and replication – Configuring jobs, troubleshoot including DR
Cloud Technologies (Office 365, Azure, Entra, AWS)
Networking (Routing, Switching, Firewalls)
Patching – (Ivanti, SSCM)
Desirable skills :
InTune – Images, deployment.
Ivanti – Patching, Nuerons
Palo Alto Firewalls
Enterprise Vault
Endpoint Protection Management
ServiceNow
CrowdStrike
Why our client is Great to Work for:
You will work with the latest technology
They proide training and development opportunities
They have brand new office space located in a nature reserve
They provide career development opportunities
You will work for an international business
They have office wellness days
They have a strong team culture and collaborative environment
They offer a comprehensive benefits package upon completion of probation
Join their growing support team based at their offices in Cape Town (Plattekloof) and become a part of a company that values innovation, collaboration, and continuous improvement.
Office Manager
Reference No: 3001099739 | Cape Town, South Africa | Posted on: 20 September 2024
Office Manager
Our client, based in Cape Town, is one of the leading companies in the design and installation of luxury architectural fabric structures worldwide.
General
Manage and order office stationery.
Manage and order office consumables (ie. coffee, cleaning products etc)
Oversee office maintenance (coordinate with landlord).
Oversee office cleaning.
Oversee office suppliers (ie. plant services, filtered water etc)
Direct incoming calls.
Assist with general sales calls.
Prepare letters and reports as needed. Assist with editing of documents.
SOP filing.
Ordering staff and site clothing.
Meeting Minutes.
Manage boardroom bookings.
Setup of the boardroom for client meetings, tea, coffee, snacks.
Compile fabric sample packs and arrange for the courier.
Update MS Team leave calendar.
Manage office petty cash, reconcile, and send to Accountant monthly.
Arrange client gifts.
Arrange sales and marketing material quotes for events.
Travel
Manage senior staff travel arrangements including flights, accommodation, car hire, visas, insurance, and passport renewals.
Issue travel packs for staff.
Manage and assist with travel insurance claims.
Manage reimbursements for senior staff.
Arrange office socials/year end function.
Basic IT
Report fibre issues to suppliers.
Report VOIP issues to supplier.
Arrange for Dial a Nerd support when required.
IT & Data Management
IT assistance and trouble shooting.
Order and setup new hardware for staff.
Dropbox management and access control.
Setup shared folders for external consultants on Dropbox.
Setup new project folders. Move project folders from Sales to In Progress.
Update Dropbox Access on Airtable.
Microsoft management and access control.
Manage Azure security controls.
Anti-Virus Management.
Manage Software Licences and renewals.
Manage electronic equipment on Airtable.
Manage VOIP phone system on Microsoft Teams.
Manage Teams Admin portal.
Policies / Procedures/ Insurance
Manage/Draft/Revise THS overall policies.
Insurance Renewals.
Vehicle claims.
Manage Insurance queries.
Staff
Staff onboarding – collate onboarding documentation. (Personal Information, Bank account, ID etc)
Ensure new staff have access to policy folder and sign relevant policies.
Manage leave forms and keep up to date records on Airtable.
Finance/Other
Read and check credit applications before sending to CEO for signing.
Manage Petty Cash.
Manage NDAs documents.
Review external NDA documents for comment.
Online purchases and credit card recons.
Salary
Between R35 000 and R40 000 based on experience
Student Advisor
Reference No: 3917448315 | Johannesburg, South Africa | Posted on: 02 September 2024
Job Title:
Student Advisor
Location:
Johannesburg
Company Overview:
Our client is a leading educational institution committed to providing high-quality undergraduate qualifications to students. They are dedicated to fostering a supportive and dynamic learning environment that empowers students to achieve their academic and personal goals.
JOB PURPOSE
Position Focus:
Brand Positioning
School Targeting
School Presentations
Career fairs
Database collection and management
Calls and the conversion of booked Appointments to Arrivals
Reception Protocols
Interviews and the conversion to Applications and Registrations
To work with Vice Principal: Student Affairs (VPSA) to ensure:
You develop relationships with stakeholders in the target school assigned to you
You conduct high energy school presentations and your presence at school career fairs is professional and engaging at schools assigned to you
You have detailed knowledge of all the institution's programmes, their module composition, and pricing structures and can market and sell them to students and their parents
You have detailed knowledge of all bursaries offered and you know how to sell the benefits of our bursary offering
You meet with your VPSA every week to discuss challenges as well as report on how your sales activities have occurred against set targets, and agree and implement solutions to any challenges post discussion
Work at Sports and Social activities to ensure that students enjoy and participate in sports synonymous with our sales promise
You use the CRM Information system to manage your CRM and sales processes
Meet your key targets as set by your VPSA
REPORTING LINES
You will report directly to the Vice Principal: Student Affairs and indirectly to the Campus Principal.
KEY RESPONSIBILITIES
Ensure all sales activity takes place in line with tasks that you have been set and in line with your campus marketing plan
Achieve your sales targets
Ensure that you are trained and coached with product knowledge and sales techniques
JOB HOLDER REQUIREMENTS
Sales experience in private education or within a service-related industry
Minimum 1 year of sales experience.
Relevant Tertiary Qualification
Able to conduct one and one student interviews and family interviews
Possess excellent direct selling skills
Ability to constantly self-challenge and challenge others in a constructive way
Demonstrate integrity, tenacity, resilience, and adaptability in complex situations and a fluid environment; can handle pressure and commit to and respect deadlines
Utilise excellent communication skills and demonstrates intercultural adaptability and sensitivity
Demonstrate proactive thinking skills and ability to make decisions
Use your time effectively and efficiently, set priorities and demonstrate time management skills
Proficient in the use of Microsoft office suite
Degree/Diploma in a relevant field
SALARY RANGE
R17 000 – R21 000 + commission opportunities.
Sales Receptionist and Caller
Direct Reporting Line:
Vice Principal: Student Affairs
Location:
Johannesburg
Job Purpose:
You will be in charge of giving clients directions to various parts of the institutes sales office, contacting the institutes sales team employees regarding visitors, answering phones and taking messages, and sorting and distributing mail and deliveries.
You will also assist the institute sales team at the campus by making calls to prospective students of the institution and booking appointments for the institutes sales team.
Duties and Responsibilities:
Reception
Receive campus visitors by greeting and welcoming them.
Direct and announce visitors.
Provide customer support by answering the phone and replying to emails in a timely manner.
Answer, screen and direct incoming calls.
Sort and administer mail and deliveries.
Provide administrative support via phone or email.
Maintain the office and keep all the office equipment in check as well as order any necessary office supplies.
Responsible for maintaining office security and communicating with the security guards if needed.
Manage calendars by scheduling meetings, arraigning travel and accommodation, etc.
Coordinate boardroom and meeting room bookings.
Perform other clerical receptionist duties such as photocopying, transcribing, filing, sorting and distributing paperwork, and related tasks.
Interact with colleagues to resolve important administrative challenges.
Provide relevant information to walk in prospective clients
Receiving walk-in customers and guests and making them comfortable
Directing or escorting guests or visitors to specific areas or correct offices
Creating, adjusting, or cancelling appointments when necessary
Scanning, mailing, and filing sales related documents.
Informing other members of the sales staff about visitors or cancellations
Entering customer/lead details into the company's records or CRM database
Calling Leads
To call prospective students, schedule interviews for the sales team (Vice Principal: Student Affairs, Senior Student Advisor and Student Advisors) in line with your daily, weekly and monthly calling and booking targets.
To follow an established script, building rapport with prospective students and parents for the sales team.
To achieve individual calling targets for weekly, monthly, and annual interviews for the sales team.
To communicate with prospective students on WhatsApp to convert interest into appointments for the sales team.
To manage own performance in each of the areas above to meet daily, weekly, and monthly targets.
Administration and Reporting
To update the CRM with lead details (data capturing) as required by the Vice Principal: Student Affairs.
To maintain of accurate daily sales calling report, including call reports and the interview booking tracker and the institutes CRM system.
Competencies Required:
Strong interpersonal and communication skills to effectively engage with prospective students, parents, and stakeholders.
Friendly, tenacious, and possess a target-driven mindset with exceptional organisational abilities.
Excellent time management skills to manage multiple tasks and work under pressure.
Computer literacy Microsoft package (Word, Excel, Outlook)
Minimum Requirements:
One year post Grade 12 Business Administration qualification.
Minimum 2 years’ experience as a call centre agent and/or receptionist in a similar role
Salary Range:
R10 000 – R13 000 per month + commission opportunities.
Sales Receptionist and Caller
Direct Reporting Line:
Vice Principal: Student Affairs
Location:
Pretoria
Job Purpose:
You will be in charge of giving clients directions to various parts of the institutes sales office, contacting the institutes sales team employees regarding visitors, answering phones and taking messages, and sorting and distributing mail and deliveries.
You will also assist the institute sales team at the campus by making calls to prospective students of the institution and booking appointments for the institutes sales team.
Duties and Responsibilities:
Reception
Receive campus visitors by greeting and welcoming them.
Direct and announce visitors.
Provide customer support by answering the phone and replying to emails in a timely manner.
Answer, screen and direct incoming calls.
Sort and administer mail and deliveries.
Provide administrative support via phone or email.
Maintain the office and keep all the office equipment in check as well as order any necessary office supplies.
Responsible for maintaining office security and communicating with the security guards if needed.
Manage calendars by scheduling meetings, arraigning travel and accommodation, etc.
Coordinate boardroom and meeting room bookings.
Perform other clerical receptionist duties such as photocopying, transcribing, filing, sorting and distributing paperwork, and related tasks.
Interact with colleagues to resolve important administrative challenges.
Provide relevant information to walk in prospective clients
Receiving walk-in customers and guests and making them comfortable
Directing or escorting guests or visitors to specific areas or correct offices
Creating, adjusting, or cancelling appointments when necessary
Scanning, mailing, and filing sales related documents.
Informing other members of the sales staff about visitors or cancellations
Entering customer/lead details into the company's records or CRM database
Calling Leads
To call prospective students, schedule interviews for the sales team (Vice Principal: Student Affairs, Senior Student Advisor and Student Advisors) in line with your daily, weekly and monthly calling and booking targets.
To follow an established script, building rapport with prospective students and parents for the sales team.
To achieve individual calling targets for weekly, monthly, and annual interviews for the sales team.
To communicate with prospective students on WhatsApp to convert interest into appointments for the sales team.
To manage own performance in each of the areas above to meet daily, weekly, and monthly targets.
Administration and Reporting
To update the CRM with lead details (data capturing) as required by the Vice Principal: Student Affairs.
To maintain of accurate daily sales calling report, including call reports and the interview booking tracker and the institutes CRM system.
Competencies Required:
Strong interpersonal and communication skills to effectively engage with prospective students, parents, and stakeholders.
Friendly, tenacious, and possess a target-driven mindset with exceptional organisational abilities.
Excellent time management skills to manage multiple tasks and work under pressure.
Computer literacy Microsoft package (Word, Excel, Outlook)
Minimum Requirements:
One year post Grade 12 Business Administration qualification.
Minimum 2 years’ experience as a call centre agent and/or receptionist in a similar role
Salary Range:
R10 000 – R13 000 per month + commission opportunities.
Senior Student Advisor
Reference No: 3052460433 | Pretoria, South Africa | Posted on: 20 August 2024
Job Title:
Senior Student Advisor
Location:
Pretoria
Company Overview:
Our client is a leading educational institution committed to providing high-quality undergraduate qualifications to students. They are dedicated to fostering a supportive and dynamic learning environment that empowers students to achieve their academic and personal goals.
Job Description: Senior Student Advisor
Direct Reporting Line:
Vice Principal: Student Affairs
Job Purpose:
To assist the Vice Principal: Student Affairs to supervise the campus sales team.
To supervise and motivate the sales team to reach individual and campus appointment, application, and registration targets under the supervision of your Vice Principal: Student Affairs.
Responsible for initiating and managing relationships with prospective students from target schools through every stage of the recruitment process (leads, appointments, applications, and registrations) and report on individual sales activities per set targets.
Duties and Responsibilities:
Presentation Target
Supervise the delivery of engaging presentations on the part of SA’s at targeted schools, showcasing the advantages of our institution.
Supervise the delivery engaging interviews on the part of SA’s to potential students.
Supervise the distribution of marketing materials and interaction with potential students on the part of SA’s to generate interest and enquiries.
To supervise representation our brand at career expos and other stakeholder events on the part of SA’s.
To supervise the achievement monthly presentation targets as per agreed targets in line with campus sales plan on the part of SA’s.
To manage own performance in each of the areas above to meet daily, weekly, and monthly targets.
Database Collection
To supervise the achievement of monthly targets for collecting school databases on the part of the SA’s to expand the campus reach.
To manage own performance for collecting school database allocated by VPSA to expand the campus reach.
Interview Target
To supervise proactive calls on the part of the SA’s to prospective students, scheduling interviews to meet daily, weekly and monthly targets.
To supervise follow up on online applications, ensuring proof of payments and scheduling interviews on the part of the SA’s.
To supervise the provision of prompt responses to online and telephonic enquiries on the part of the SA’s.
To supervise interviews conducted following an established script, building rapport with prospective students and parents on the part of the SA’s.
To supervise achievement of individual targets for weekly, monthly, and annual interviews on the part of the SA’s.
To manage own performance in each of the areas above to meet daily, weekly, and monthly targets.
Application Target
To supervise assistance of prospective students with the application process during interviews, securing applications immediately on the part of the SA’s.
To supervise follow up’s with unpaid applications and ensure payment is completed on the part of the SA’s.
To supervise scheduled calling campaigns to convert interviews into applications on the part of the SA’s.
To supervise communication with prospective students on WhatsApp to convert interest into interviews, and applications on the part of the SA’s.
To supervise application acceptance and fee payment on the part of the SA’s in line with agreed targets.
To supervise achievement of individual targets for weekly, monthly, and annual applications on the part of the SA’s.
To manage own performance in each of the areas above to meet daily, weekly, and monthly targets.
Registration Target
To supervise individual target achievement for new student registrations on the part of the SA’s.
To supervise registration acceptance and fee payment on the part of the SA’s in line with agreed targets.
To manage own performance in each of the areas above to meet daily, weekly, and monthly targets.
Administration and Reporting
To supervise information collation and updates to relevant systems and reports as required by the Vice Principal: Student Affairs on the part of the SA’s.
To supervise the maintenance of accurate daily reports, including call reports and interview booking trackers and the CRM system on the part of the SA’s.
To supervise interview forms are completed correctly and applications have valid supporting documentation on the part of the SA’s.
To manage own performance in each of the areas above to meet daily, weekly, and monthly targets.
Competencies Required:
Strong interpersonal and communication skills to effectively engage with prospective students, parents, and stakeholders.
The ability to deliver a compelling presentation at schools is crucial.
Friendly, tenacious, and possess a target-driven mindset with exceptional organisational abilities.
Excellent time management skills to manage multiple tasks and work under pressure.
Minimum Requirements:
Undergraduate Degree or National Diploma (NQF6) with 3 years sales experience (preferred).
Salary Range:
R22 000 – R27 000 per month + commission opportunities.
Student Advisor
Reference No: 1398135566 | Pretoria, South Africa | Posted on: 12 August 2024
Job Title:
Student Advisor
Location:
Pretoria, Centurion
Company Overview:
Our client is a leading educational institution committed to providing high-quality undergraduate qualifications to students. They are dedicated to fostering a supportive and dynamic learning environment that empowers students to achieve their academic and personal goals.
JOB PURPOSE
Position Focus:
Brand Positioning
School Targeting
School Presentations
Career fairs
Database collection and management
Calls and the conversion of booked Appointments to Arrivals
Reception Protocols
Interviews and the conversion to Applications and Registrations
To work with Vice Principal: Student Affairs (VPSA) to ensure:
You develop relationships with stakeholders in the target school assigned to you
You conduct high energy school presentations and your presence at school career fairs is professional and engaging at schools assigned to you
You have detailed knowledge of all the institution's programmes, their module composition, and pricing structures and can market and sell them to students and their parents
You have detailed knowledge of all bursaries offered and you know how to sell the benefits of our bursary offering
You meet with your VPSA every week to discuss challenges as well as report on how your sales activities have occurred against set targets, and agree and implement solutions to any challenges post discussion
Work at Sports and Social activities to ensure that students enjoy and participate in sports synonymous with our sales promise
You use the CRM Information system to manage your CRM and sales processes
Meet your key targets as set by your VPSA
REPORTING LINES
You will report directly to the Vice Principal: Student Affairs and indirectly to the Campus Principal.
KEY RESPONSIBILITIES
Ensure all sales activity takes place in line with tasks that you have been set and in line with your campus marketing plan
Achieve your sales targets
Ensure that you are trained and coached with product knowledge and sales techniques
JOB HOLDER REQUIREMENTS
Sales experience in private education or within a service-related industry
Minimum 1 year of sales experience.
Relevant Tertiary Qualification
Able to conduct one and one student interviews and family interviews
Possess excellent direct selling skills
Ability to constantly self-challenge and challenge others in a constructive way
Demonstrate integrity, tenacity, resilience, and adaptability in complex situations and a fluid environment; can handle pressure and commit to and respect deadlines
Utilise excellent communication skills and demonstrates intercultural adaptability and sensitivity
Demonstrate proactive thinking skills and ability to make decisions
Use your time effectively and efficiently, set priorities and demonstrate time management skills
Proficient in the use of Microsoft office suite
Degree/Diploma in a relevant field
SALARY RANGE
R17 000 – R21 000 + commission opportunities.
Junior Millwright
Reference No: 1370886717 | Hermanus, South Africa | Posted on: 01 August 2024
Junior Millwright – Hermanus/Overstrand Area (Western Cape)
Leading company in providing reliable and uninterrupted waste management services for the municipal, industrial, and commercial sectors has an opportunity for a Junior Millwright within the Overstrand Area (based in Hermanus).
Requirements for the position:
Grade 12 or NQF Level 3 Qualification.
Millwright Trade Certificate.
At least three years related experience.
Code B driver’s license.
Computer literacy.
Good administrative skills.
Verbal and written communication skills.
Main responsibilities (but not limited to these only}:
Perform fault finding duties on telemetry systems, motor control centres (LV switchgear and installations), Blowers, Compressors, Generators, pumping systems, bulk water and wastewater pipelines and other electrical and mechanical infrastructure related to water and wastewater treatment and conveyance.
Compile reports on root cause failure and recommendations for plant reliability improvement.
Ensure that safety procedures are followed and adhered to i.e. PTW, PTO’s and risk assessments etc.
Service, repair and inspect electrical, instrumentation and mechanical equipment.
Record the service or repair of all work carried out on a job card.
Complete vehicle log sheet/time sheets weekly.
Stock: Make out stock transfer documents to replace stock items used.
Supervise/assist with the installation, maintenance, and repair of equipment by contractors.
Maintain site logbook, change order sheets, work instruction books regularly.
Ensure installation/commissioning program and procedures are adhered to.
Ensure that all equipment is installed correctly, working correctly and are operating according to the clients specification.
Assist other departments in the promotion of other services/products.
Maintain Safety Precautions, and sound housekeeping principles and due care of all equipment/assets under your control/care.
Be available for stand-by.
Perform any other duties required by your designated departmental manager.
Please apply online or contact David on 021 – 531 2015 for more information.
Millwright Technician
Reference No: 1615434044 | Hermanus, South Africa | Posted on: 01 August 2024
Millwright Technician – Hermanus/Overstrand Area (Western Cape)
Leading company in providing reliable and uninterrupted waste management services for the municipal, industrial, and commercial sectors has an opportunity for a Millwright Technician within the Overstrand Area (based in Hermanus).
Requirements for the position:
Grade 12 or NQF Level 3 Qualification
Millwright Trade Certificate is essential.
At least ten years related experience.
Wireman’s license is required.
Five years relevant experience in SCADA and PLC control systems as well as field control instrumentation
Code B driver’s license.
Computer literacy in the google workspace tools and experience with Cloud computing such as DocuSign, etc.
Good administrative skills.
Verbal and written communication skills.
Main responsibilities (but not limited to these only}:
All mechanical & electrical maintenance and fabrication work is performed to the required quality standards.
Service and repairs on multidisciplinary equipment in the Overstrand area.
Electrical and Mechanical fault finding and reporting.
Installation of equipment in various areas in the Overstrand region.
Full commissioning of plants and equipment.
Ensure that serviced and installed/commissioned plant and equipment conforms to specifications before being handed over.
Promote company to all customers.
Maintain a neat and sober manner at all times.
Maintain the condition of your motor vehicle & tools in an acceptable manner.
Support and assist with workshop activities.
Maintain plant equipment to OEM standards.
Please apply online or contact David on 021 – 531 2015 for more information.
Infrastructure Engineer
Reference No: 749524124 | Cape Town, South Africa | Posted on: 01 August 2024
INFRASTRUCTURE ANALYST JOB ADVERT
Our client, is an IT services and technology company headquartered in the UK, with over 25 years of industry expertise. As champions of premium experience-led IT services, they have been on a mission to improve end-user satisfaction since day one. They constantly challenge old assumptions and inherited wisdom, demonstrating there are better ways to do things.
Based in the UK, with offices in the USA, South Africa, Sri Lanka, Kuala Lumpur, and Macedonia, They provide a wide range of market-leading managed services, Microsoft-centric business software, and cloud solutions to over 300 ambitious mid-market organizations.
Their mission is to unleash the potential of people through amazing IT experiences.
Purpose of Role: As the Infrastructure Analyst, you will play a pivotal role in ensuring the smooth operation of our infrastructure systems by providing timely event and incident management, triage, investigation, resolution, and proactive identification of improvement opportunities. You will collaborate closely with various teams to maintain and enhance our infrastructure services.
Responsibilities:
Event Triage and Resolution:
Work in alignment with the Event and Incident processes to provide efficient event triage, investigation, and resolution.
Adhere to Key Performance Indicator (KPI) measures to ensure timely resolution and minimize impact on infrastructure services.
Incident and Request Management:
Collaborate with the End User Computing (EUC) L1 and L2 team to investigate and resolve infrastructure incidents or requests that have been triaged.
Follow Incident and Request processes to ensure prompt resolution and customer satisfaction.
Problem Identification and Escalation:
Identify underlying issues in resolved incidents or requests and raise problem tickets for review and action by L3 teams and collaborate on deploying resolutions into client environments.
Ensure that recurring issues are addressed effectively to prevent future disruptions.
Standard Changes Execution:
Execute standard changes on infrastructure systems as assigned by the Change owner, including Tech Ops, Sec Ops, or Clients through their TAM (Technical Account Manager) platform.
Ensure changes are implemented following established protocols and documentation.
Technical CSI Initiatives:
Proactively identify opportunities for Continuous Service Improvement (CSI) within the infrastructure domain.
Raise technical CSI initiatives to the Technical Authority for evaluation and implementation.
Qualifications/Skills:
Bachelor's degree [or relevant experience] in Computer Science, Information Technology, or related field.
Minimum of 2 years of experience in infrastructure operations or a similar role, ideally in a Managed Services Provider.
Proficiency in incident management and troubleshooting methodologies.
Strong understanding of ITIL framework and processes.
Experience with standard change execution and change management procedures.
Excellent communication and collaboration skills.
Ability to prioritize tasks and work effectively under pressure.
ITIL certification(s) is a plus.
Experience and working knowledge of the following technologies or methodologies: Microsoft Server (DNS, DHCP, GPO etc), InTune, Azure, MDM, basic networking, Hyper-V, SAN, backup and disaster recovery (Veeam, MABS, etc).
Remuneration:
Salary range: R 40 000.00 – R 55 000.00 p/m based on experience and technical skill.
Benefits:
Life Insurance contribution (provided immediately)
Medical Aid contribution (after 6 months)
Retirement Annuity Fund contribution (after 6 months)
Perks of working for our client:
Work with the latest technology
Training and development opportunities
Brand new office space located in a nature reserve
Career development opportunities
Work for an international business
Office wellness days
Strong team culture and collaborative environment
Comprehensive benefits package upon completion of probation
Join us at our growing support team based at our offices in Cape Town (Plattekloof) and become a part of a company that values innovation, collaboration, and continuous improvement.
Position: Business Development Consultant
Location: Cape Town, Western Cape
Overview
Our client, a rapidly expanding business based in Cape Town, seeks a self-confident, ambitious and results-oriented Business Development Consultant to enhance their sales team. As a leader in delivering tailored business intelligence systems, our client is dedicated to supporting medical professionals by streamlining the billing and claims management processes, thereby enabling healthcare providers to concentrate on their primary mission: delivering exceptional patient care.
Role Purpose
The Business Development Consultant will play a pivotal role in driving business growth within the Western Cape region. We seek an engaging and resilient professional who excels in customer interactions and is motivated by new business opportunities and development. This role aims to attract qualified candidates who are eager to contribute to the growth of our client’s business while enhancing their professional expertise within the healthcare sector.
Key Responsibilities
- Lead initiatives to cultivate new business opportunities within the Western Cape.
- Report directly to the CEO, ensuring alignment with organizational goals.
- Establish and nurture robust relationships with specialist medical practitioners and healthcare facilities.
- Analyze and report on sales performance and market trends to inform strategic decisions.
- Identify and act upon new business prospects to expand the client base.
- Provide exceptional support and maintenance to existing clients.
- Develop, manage, and monitor sales budgets and forecasts effectively.
- Keeps management informed by submitting activity and results reports (sales pipelines), weekly work plans, and monthly, sales pipelines and annual territory analyses.
- Contributes to team effort by accomplishing related results as needed.
Requirements
- Residency in Cape Town is mandatory.
- Meeting sales goals
- A valid driver’s license and access to personal transportation are essential due to travel requirements.
- This position is on-site and entails regional travel.
- Prior experience in sales is required, preferably in a relevant industry.
- Proficiency in technology and computer literacy is expected, including familiarity with Microsoft 365 and advanced Excel functionalities for reporting and forecasting.
- Exceptional interpersonal and communication skills are crucial.
- Fluency in both English and Afrikaans is a requirement.
- A minimum of a matric certificate is required; further education is advantageous.
- Working hours 8am – 16h30 Monday to Friday.
Preferred Qualifications
- Experience with medical practitioner or medical aid software applications is desirable.
Compensation and Benefits
- Comprehensive training will be provided to ensure success in the role.
- An engaging and dynamic work environment awaits the right candidate.
- Competitive salary range of R23,000 to R27,000 per month, cost to company, based on qualifications and experience.
- Additional benefits include a travel allowance, company cell phone, and performance-based sales commissions for targets achieved.
Job Title: Product Sales representative
Job Summary:
Our Durban-based client is a specialist in packaging machinery, pack-house equipment and end-of-line automation to the paper/paper converting industries, metal (including white goods), brick and timber industries and the food and pharmaceutical industries. Our client provides a customer-centric, all-encompassing approach to end-of-line packaging in their serviced markets. Our client is seeking an experienced and results-driven Cape Town-based product sales representative to manage their sales, growth and, to build and maintain strong relationships with customers and key clients. This is a full-time position which requires travel between clients and in -office work.
Key Responsibilities:
Report directly to the Cape Town Branch Manager and National Sales Director.
Develop and execute sales strategies to achieve business objective with customers.
Build and maintain strong relationships with customers, distributors and stakeholders.
Analyse market trends and competitor activity to identify opportunities/threats
Monitor and report on sales performance and market intelligence
Identify and pursue new business opportunities.
Collaborate with cross-functional teams (marketing and technical support)
Develop and manage sales budgets and forecasts
Ensure compliance with company policies and procedures
Sales, maintain and support of customers
Requirements:
Must be based in Cape Town within 40 km’s from Killarney Gardens.
This is an on-site position.
Several years of sales experience including technical sales experience in the industries they serve. (Training will be provided)
Technically minded
Strong leadership and management skills
Excellent communication and interpersonal skills
Fluent in English and Afrikaans
Ability to analyse data and make informed decisions
Strong understanding of the South African manufacturing market
A matric certificate and higher.
Have working experience with Microsoft 365 and experience for reporting and forecasting using Excel and similar applications
Working hours Monday to Friday 8:00am to 16:15pm but flexibility required
Nice to Have:
Experience in working with several of the bigger manufactures in South Africa
Own connections and relationships in the industry
What Client Offers:
Collaborative and dynamic work environment
Future commission-based remuneration based on performance
Professional development and growth opportunities
Industries:
Paper/paper converting industries; Metal (including white goods), brick and timber industries; Food and pharmaceutical industries.
See our www.goldpack.co.za
Comments:
In addition to the Basic salary plus company vehicle and usual company benefits i.e. contribution to medical aid and pension fund (following appointment to the permanent staff after completion of the 6-month probationary period). Sales Commission will be paid on paid sales over the threshold level to be advised following the final negotiated basic salary, i.e. total CTC.
Operations Manager
Reference No: 2483187295 | Cape Town, South Africa | Posted on: 14 December 2023
Our client in the education industry is looking to hire an Operations Manager to develop and implement the companies’ operational strategies across their numerous sites/centers. Their commitment is to provide high-quality, nurturing, and enriching learning environments where children can thrive, explore, and develop the skills they need to succeed in life. This is an excellent opportunity for someone wanting to take the next step in their career as an Operations Manager and who has had relevant experience managing the operations for a multi-site company. The position will be based in Cape Town.
Key Responsibilities:
Develop and implement the company's operational strategies in alignment with the overall business objectives and goals.
Manage and allocate resources efficiently to achieve operational excellence.
Build, lead, and mentor the staff team, including department heads and managers across various functional.
Identify opportunities for operational improvement and streamline business processes.
Develop and implement risk mitigation strategies to ensure the company's operations are resilient and compliant with regulations and industry standards.
Establish key performance indicators (KPIs) and metrics to track the performance of various departments and operations (scorecards & dashboards), and make data-driven decisions to improve results.
Ensure that services meet quality standards and customer expectations by implementing quality control measures and continuous improvement initiatives.
Oversee the supply chain, logistics, and inventory management.
Build and maintain relationships with suppliers, vendors, and strategic partners to ensure the smooth flow of goods and services.
Assess and implement technology solutions that enhance operational efficiency.
Stay informed about relevant laws and regulations affecting the industry and ensure the company's operations comply with them.
Collaborate with the CEO and other executives to develop and execute the company's overall strategic plan.
Lead the company's response to crises or emergencies.
Foster open and effective communication within the organization.
Provide regular updates and reports to the CEO and board of directors on the company's operational performance, achievements, and challenges.
Identify opportunities for business growth and expansion and develop plans to capitalize on them.
Ensure that operations are customer-centric, aiming to deliver high levels of customer satisfaction.
Experience/Requirements:
3+ years’ experience as an operations manager in a relevant industry.
3+ years’ experience managing multi centered/multi-site operations.
Bachelor’s degree in business, Operations Management, or a related field.
Demonstratable experience leading and managing teams.
Effective communication skills.
Excellent project management skills
Regulatory knowledge will be an advantage.
Starting Salary between 25k and 45k per month based on experience.